Frequently asked questions
Our FAQ’s
Do you offer Pick-up and Drop-offs?
Yes.
If you need pickup and dropoff, please see the prices below:
Hvolsvöllur and Hella
(all postcodes apart from 850, 851, 860, and 861):
Pickup: 2.500 ISK per person
Drop-off: 2.500 ISK per person
Pickups start 30 minutes before tour departure time.
Selfoss and Vík
Postcodes 800, 801, 870, and 871:
Pickup: 5.000 ISK per person
Drop-Off: 5.000 ISK per person
Selfoss and Vík Hotel pickups start at 09:00, for 10:00 departure.
Reykjavík and surroundings
Pickup: 10.000 ISK per person
Drop-Off: 10.000 ISK per person
Reykjavík Hotel pickups start at 08:00, for 10:00 departure.
PLEASE NOTE Not valid for Katla ice cave tours.
What are your meeting points?
Our main meeting point is Brú Base, but under each tour, you can see your Meeting point under Departure.
Here’s our main meeting point:
Brú Base
Road 249 ( 3 km past Seljalandsfoss )
Other meeting points:
Private glacier hike & Private Ice climbing:
Sólheimajökull, road 221
Katla Ice Cave:
Vík (outside of the building at the corner of Ice Cave Bisto Cafe)
Landmannalaugar:
Bus Stop Hella
Please contact us for customized pickups and departures.
What are your difficulty ratings?
Easy
Suitable for most people in fair condition. You have to be able to walk on uneven surfaces and hike for at least 2 – 3 hours at a slow pace, with breaks. Trails are generally of good quality and glaciers travel at a relatively low angle.
Moderate
Suitable for those in good condition who are able to walk for about 4 hours at a low or moderate pace. Trails are generally of good quality and glaciers travel at a relatively low angle.
Challenging
For someone in good hiking condition and with experience of hiking. Trails are generally in fair conditions but some parts of the tour might be off track. Glacier/snow travel can be on uneven ground with challenging sections. Increased distance. We recommend guests have the ability to cover 12 km a day on rugged trails and snow.
Demanding
Only a few of our trips are defined as Demanding. Hence most of our tours are rated Easy, moderate, or challenging.
Demanding tours are for someone in very good hiking and physical condition. Trails are generally in fair conditions but large sections of the tour might be off track. Glacier/snow travel on uneven ground with some challenging sections. Increased distance. We recommend guests have the ability to cover 20 km a day on uneven trails and snow. A significant increase in elevation and some technical difficulty should be expected.
What do I need to bring to the tour?
Equipment needed can vary greatly from season to season as well as the length of your tour. The following list can be used as a guideline for our trekking, hiking, and longer Snowmobile tours in Iceland.
Try to pack as lightly as possible and take only essentials. Excess baggage can be a burden to you and to our support crew. Keep in mind that there are limits on how much your duffel bag can weigh because the weight restrictions on international and domestic flights are usually around 20 kg.
Luggage for Multiday tours and longer journeys with assistance vehicle
An extra bag clearly marked with your name can be kept at your Reykjavik accommodation.
Large duffel bag (60/80 liters) sturdy and water-resistant, not exceeding 15 kg
Daypack (30 to 50 liters)
Clothing
You will need to bring comfortable and adequate clothing to protect you from the cold and wet weather. Wool, synthetics, and wool/synthetic blends are good. We discourage the use of cotton, as this does not insulate against cold or wet conditions. When camping, tents are provided. You will be responsible for bringing your mattress and sleeping bag.
When layering, the innermost layer should be long underwear. The middle layer can be a synthetic turtleneck or wool shirt, and pants. The outermost layer should be a synthetic jacket, and/or a good quality Gore-Tex wind/rain parka and over-pants.
For quantities for each item listed, use your own judgment, based on the expected weather conditions and overall packing/weight restrictions for your luggage.
- Regular underwear. Synthetics are easier to wash and dry
- Synthetic or wool thermal underwear
- Long-sleeved, synthetic, or wool shirt
- Short-sleeved synthetic or cotton/synthetic T-shirts
- Medium-weight synthetic fleece sweater or jacket
- Full-length pants, quick-drying synthetic fabric
- Down jacket from mid-August to September (optional)
- Hiking shorts, quick-drying synthetic fabric
- Pile/fleece pants, ideal for around the camp
- Sun & rain hat
- Woolen hat
- Gloves (wool or pile)
- Waterproofed shell gloves
- Medium-weight synthetic socks
- Gore-Tex rain/wind parka
- Gore-Tex rain/wind pants
- Hiking boots, medium-weight, all leather, with padded ankle, good arch support, and a lug sole traction. – —Your hiking boots should be waterproof, well broken in, and suitable for rocky terrain or possibly snow.
- Comfortable shoes to wear when not hiking.
- Teva-type sandals and/or neoprene socks/shoes for river crossing. Absolutely recommended!
- Gaiters. Highly recommended!
Travel Accessories
- Comfortable sleeping bag +10°C to –10°C
- Sleeping mattress (recommended)
- Pillow if you can’t sleep without it (optional)
- 1-to-2 liters capacity unbreakable water bottle or thermos
- Headlamp or small flashlight with spare batteries (daylight getting shorter around August)
- Toiletry kit—soap, toothbrush, etc.
- Sunglasses
- Spare pair of prescription glasses, prescription sunglasses, or contact lenses (but not only lenses)
- Sunscreen and lip protection (The sun in Iceland is much more intense than you probably imagine)
- Personal first aid kit
Optional Travel Accessories
- Hiking poles. Highly recommended
- Binoculars
- Repair kit with needle, thread, and safety pins
- Your favorite snack food such as raisins or chocolate
- Protein supplements for vegetarian
1 or 2 good bottles of wine or a bottle of something stronger
Additional gear for backpacking tours
- 1 set of eating utensils with a bowl
- Pocketknife – multi-tool
- Thermo bottle 0.75L – 1L
What is your cancellation policy?
You can read about our terms and conditions here.
Day tours:
Cancellations with more than 48 hours ‘ notice before departure of the trip will be refunded fully.
Cancellations with less than 48 hours ‘ notice before departure of the trip will not be refunded.
Multi-day tours:
Cancellations with more than 42 days before departure leaves you with an 80% refund of multi-day tours. 20% is non-refundable, due to the fact that arrangements have already been made for you on the trip.
Cancellations less than 42 days before departure leave you with a 50% refund. 50% are non-refundable, due to the fact that arrangements have already been made for you on the trip.
Cancellations with less than 72 hrs notice are non-refundable.
In case of a no-show on any of our trips, refunds will not be made.
All cancellation fees held by Southcoast Adventure are only intended to cover our direct cost of canceling your tour.
All complaints must reach Southcoast Adventure within 5 days from the completion of your tour. Otherwise, possible compensation is not valid.
Do I need travel insurance?
We highly recommend you buy travel insurance in your home country that covers your cost if you need to cancel your tour on short notice.
Travel insurance is not expensive and frequently covers other risks. In general, buying a travel insurance is a good idea when you are on the move in the world.
Is there an age limit on our tours?
Yes.
The age limit for all our tours is 6 years old. If you have children under the age of 6 years, please contact us and we can discuss which tours could be suitable for your child.
What is the age limit on snowmobiling?
You need a valid international car driver’s license to drive a snowmobile.
For sitting at the back of the snowmobile, the age limit is 6 years old.